Who we are
Privacy Policy
Effective Date: [Insert Date]
At N & B Street Notary Services (“NBS Notary,” “we,” “our,” or “us”), your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit nbsnotary.com, use our digital tools, or engage in any of our notarial or process-serving services (“Services”).
By using our Services, you acknowledge that your personal information will be handled as described in this Privacy Policy and in accordance with applicable state and federal laws.
1. Information We Collect
Information You Provide to Us
When you use our Services, we may collect the following information:
- Full name and contact information (address, email, phone)
- Government-issued identification for identity verification
- Uploaded documents related to notarization or legal process service
- Names and contact details of other signers, witnesses, or participants
- Payment information (processed securely through Stripe)
- Any correspondence or feedback you send to us
If you participate in a remote online notarization (“RON”) session, we also collect and store:
- Audio-video recordings of the notarization session
- E-signature data, timestamps, and audit trail information
- Device, browser, and IP address information for authentication
Information Collected Automatically
When you visit our website, we automatically collect limited technical data, including:
- IP address and device identifiers
- Browser type, version, and referrer URL
- Session activity, such as page views and time on site
- Cookies and similar tracking tools (see Section 6)
Information from Third Parties
We may receive information about you from:
- Identity verification services (e.g., Proof.com or Stripe Identity)
- Other customers who include you in a notarization session
- Payment processors or CRM integrations (e.g., SwipeOne)
2. How We Use Your Information
We use your information to:
- Verify your identity and comply with Texas RON requirements
- Facilitate notary sessions and maintain accurate digital records
- Provide customer support and respond to inquiries
- Process payments and send confirmations
- Improve our website, services, and user experience
- Comply with legal obligations, subpoenas, or court orders
- Send service updates and optional promotional messages
We do not sell or rent your personal information.
3. Legal Basis for Processing
We collect and process personal data when:
- It is necessary to perform a contract with you (e.g., notarization or process service)
- It is required to comply with state or federal law
- You have given consent (e.g., marketing communications)
- It is in our legitimate business interest (e.g., fraud prevention, service improvement)
4. Sharing Your Information
We only share information in limited, lawful circumstances:
- With participants or recipients involved in your notary session
- With regulators or courts, when legally required
- With trusted service providers, such as identity verification or payment processors
- With successors or assigns, in the event of a business transfer
All third parties we work with are required to follow strict confidentiality and data protection standards.
5. Data Retention
We retain notarization session data and audit trails for the period required by Texas Secretary of State RON laws—typically 10 years from the date of the notarial act—unless otherwise required by law.
Other business or support data may be stored for as long as needed to fulfill our services or comply with recordkeeping obligations.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enable secure login and service functionality
- Analyze site performance and usage trends
- Deliver personalized user experiences
You can disable cookies in your browser settings, but some website features may not function properly.
7. Data Security
We employ strong administrative, technical, and physical safeguards to protect your information, including SSL encryption, secure access controls, and regular security audits.
Despite our efforts, no system is completely secure; users should protect their credentials and devices accordingly.
8. Direct Marketing
We may send limited promotional messages about our services or updates. You may opt out at any time by clicking “unsubscribe” or contacting us at Info@nandbstreet.com.
We will still send important service or legal notices as required.
9. Children’s Privacy
Our Services are intended for adults 18 and older. We do not knowingly collect or store personal data from individuals under 16. If such data is discovered, it will be promptly deleted.
10. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information
- Request a copy of your data
- Withdraw consent for certain processing activities
To exercise any of these rights, please contact us at Info@nandbstreet.com.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect new legal requirements or operational changes. Updates will be posted on this page with a new effective date.
Your continued use of our Services after such updates constitutes acceptance of the revised terms.
12. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
N & B Street Notary Services
Email: Info@nandbstreet.com
Website: https://nbsnotary.com